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FAQ

Affiliate marketing questions from ecommerce brands, answered.

121 answers across 10 topic pages, from commissions and tracking to disclosure, outreach and category-specific programs. Each page covers its topic in depth and every answer stands alone.

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About SendAffiliates and how an engagement works

What SendAffiliates does for ecommerce and direct-to-consumer brands, what it does not promise, and how work is scoped.

What does SendAffiliates do?

SendAffiliates is an affiliate management agency for ecommerce and direct-to-consumer brands. It builds, recruits and manages partner programs: program setup, recruitment of publishers, creators and influencers, activation, commission strategy, campaign management, email outreach, product seeding, contests, optimization and affiliate funnels.

Who is SendAffiliates for?

SendAffiliates works with ecommerce and DTC brands across categories such as fashion, beauty, home, electronics, food and beverage, pet, supplements, sports nutrition, vitamins, skincare and fitness. The site says it is deliberately not a single-vertical agency.

What are the four jobs SendAffiliates takes on?

The about page lists program design, partner sourcing, onboarding and enablement, and ongoing optimization. Together they cover platform setup and commission strategy, finding and qualifying partners, helping them make first placements, and reviewing performance.

What partner types does SendAffiliates recruit?

The site says the agency sources and onboards website publishers, TikTok Shop affiliates, YouTubers and Instagram affiliates and creators. It also lists bloggers, review and comparison sites and deal partners under affiliate recruitment.

How does the free growth audit work?

You tell SendAffiliates about your products, current setup and goals through the contact form, and request a free affiliate growth audit. The audit starts a conversation about program foundations and proposed scope. No result is promised.

How is pricing structured?

The site describes a one-time onboarding and software setup fee followed by a flat monthly management retainer, shown as indicative examples. Final fees, outreach volumes, term and timelines are set in a written proposal. Software, samples, shipping, paid creator fees, commissions and taxes may be additional.

Does SendAffiliates guarantee sales, partners or ROAS?

No. The site states outcomes are not guaranteed and that volumes, timelines and placements depend on the agreed scope. Results depend on your product, price, margin and partner response. What the agency commits to is the scoped work and reporting.

How long does it take to launch a program?

The site shows proposed launch timing of about three to four weeks as an indicative figure. The real timeline depends on platform choice, tracking checks, terms approval and asset readiness, and it is confirmed in your proposal.

What do I need to provide to get started?

Typically you provide product and margin information, your storefront and platform access, brand guidelines, approved claims and product assets, and a contact for approvals. The agency then sets tracking, terms and partner briefs.

Does SendAffiliates publish client results?

The case studies page says the agency does not publish unverified client logos, revenue claims or invented success stories. Until real, approved results exist, it shows a baseline process instead of numbers.

Is there a client portal?

Yes. The README describes invite-based onboarding and a client portal with a dashboard, tickets, a Kanban board, activity, billing, survey history and a PDF account report. Confirm which parts are live for your account.

How are client satisfaction and quality tracked?

The portal sends tokenized satisfaction surveys, and scores below six out of ten create internal critical alerts. That gives clients a direct channel to flag problems early.

Does SendAffiliates provide legal, tax or medical advice?

No. The site says content is general marketing information, not legal, medical or financial advice. Your qualified advisers stay responsible for approving claims, disclosures and contracts.

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