Skip to content

Home / FAQ / Disclosure, claims and compliance

FAQ

Disclosure, claims and compliance: 12 questions answered.

General information, not legal advice. Every answer stands alone, so jump to the one you need.

Disclosure, claims and compliance

General information, not legal advice. Your qualified legal and regulatory advisers approve claims, disclosures and contracts.

Do affiliates have to disclose that they earn commission?

In the United States, the Federal Trade Commission expects endorsers to clearly disclose a material connection, such as payment or free product. Brands are expected to guide partners and monitor compliance. Read the FTC's Endorsement Guides for current requirements.

What counts as a clear disclosure?

A disclosure should be easy to notice and understand in the same place as the endorsement, in plain language such as paid partnership or affiliate link. Burying it in a hashtag pile or a hidden page is generally not enough.

Is the brand responsible for what affiliates say?

Brands can be held responsible for partner claims they should have controlled. Give partners approved briefs, prohibit unapproved claims and review content. SendAffiliates helps organize briefs and disclosure requirements, and your advisers remain responsible for approval.

What claims should partners avoid for supplements and wellness products?

Disease and treatment claims, guaranteed results and unsupported health claims create regulatory risk. Supplement claims have their own rules, so give partners a list of approved statements and have a qualified advisor review it.

What should an affiliate brief include?

A brief states the product facts, approved claims, prohibited claims, required disclosure, brand assets, links or codes, content dates and approval steps. Clear briefs reduce rework and risk.

What are partner terms and why do I need them?

Partner terms set commission, attribution, payment timing, prohibited practices, disclosure duties, brand use and termination. They give you a rule to enforce when a partner misbehaves.

What is brand bidding and should I allow it?

Brand bidding means partners buy search ads on your brand name. It can capture sales you would win anyway and raise your ad costs. Most programs prohibit it or limit it in the terms.

What are the rules on email outreach to partners?

In the United States, the CAN-SPAM Act sets rules for commercial email, including accurate headers, a physical address and a working opt-out. Other countries have stricter rules. SendAffiliates lists opt-out handling in its email outreach service.

How do I handle creators under 18 or in other countries?

Check platform rules, local advertising laws and parental consent requirements before working with minors, and check disclosure rules in the creator's country. A qualified adviser can confirm what applies.

What should I do if a partner breaks the rules?

Follow the process in your partner terms: document the issue, contact the partner, request correction, withhold affected commissions where terms allow, and remove the partner if needed.

What about product safety and returns claims?

Make sure partners repeat only verified product facts, such as materials, sizing and care. Wrong claims about fit, safety or performance cause returns and complaints.

Does SendAffiliates review partner content?

The site lists brand-approved briefs and claim review among its capabilities, with higher tiers adding post-publication review. Review depends on your scope, and final approval stays with you and your advisers.

Statements about SendAffiliates come from this site's services, industries and about pages. Everything else is general affiliate marketing guidance. Pricing figures on this site are indicative and set by written proposal. Disclosure and claims answers are not legal advice, so confirm them with a qualified adviser.

Get a free affiliate growth audit ↗